Serving facilities and families across the Lower Mainland and Fraser Valley, BC

778-907-1722
HealthLink Outreach
Resources

Public resources that can help

Official links for drug coverage, your BC Services Card, 8-1-1 health advice, pharmacy services and related supports in British Columbia. These pages are maintained by the Province or HealthLink BC, not by us.

A note about our name. HealthLink Outreach is a private nursing and medication-support service. We are not HealthLink BC, and we are not affiliated with the Government of British Columbia or HealthLink BC’s 8-1-1 service. The links below go to official public websites. Please use those sites for the current rules, forms and eligibility.

Not for emergencies. In an emergency, call 911.

Paying for medications

BC PharmaCare helps many residents with the cost of eligible drugs, supplies and some pharmacy services. Fair PharmaCare is income-based. Register even if you also have private insurance.

Apply for B.C. health and drug coverage

Use this page to apply for MSP, Fair PharmaCare and Supplementary Benefits. It explains what you’ll need and how to apply online or by mail.

gov.bc.ca/ahdc

Official B.C. government site

Other PharmaCare plans

Some people are covered by a specific plan as well as, or instead of, Fair PharmaCare. The official plan pages explain who is eligible. You usually do not apply yourself for Plan B or Plan C.

Long-term Care (Plan B)

For permanent residents of licensed long-term care homes that are enrolled in Plan B. Coverage usually starts automatically on the day you move in. It does not apply to assisted living or short stays.

Long-term Care (Plan B)

Official B.C. government site

Overview: BC PharmaCare · All PharmaCare plans

Your BC Services Card and MSP

Most PharmaCare coverage requires active Medical Services Plan enrolment. Your Personal Health Number is on your BC Services Card.

Talk to a health professional: HealthLink BC 8-1-1

HealthLink BC is a provincial service, separate from HealthLink Outreach. Call 8-1-1 (711 for TTY) for free health information. Navigators and registered nurses are available 24 hours a day. Pharmacists are available from 5 p.m. to 9 a.m. Pacific, every day. Translation is available in many languages.

Pharmacy services, including medication reviews

In B.C. this service is called a medication review, not MedsCheck (that name is used in Ontario). A community pharmacist can meet with you to go over your medications if you meet the official criteria — generally five or more qualifying medications in the last six months, and a clinical need. The service is free when you are eligible. People covered by Plan B in a long-term care home already have medication-review support through that plan, so they should not book a community review for the same purpose. Ask your pharmacist, or read the official page.

Income support and finding a regular provider

Senior’s Supplement

A provincial top-up for some seniors who already receive federal Old Age Security and the Guaranteed Income Supplement. Eligible people are usually paid automatically. You typically do not fill in a separate application.

Senior’s Supplement

Official B.C. government site

Need nursing or medication support?

If HealthLink Outreach is a good fit, anyone can refer. Call Kennedy Blair, Facility Outreach, at 778-907-1722.

Make a referral Book a facility consultation